General Order Information

Prices

• All prices quoted on our price list are WHOLESALE prices, Canadian or US dollars.

• Prices are subject to change.

Packaging

• Most items are individually boxed.

• Drinkware is packaged in units of 4, 6 or 12.

Claims

• We aim for 100% accuracy in order processing, however, mistakes can occur.

• Any claims for damaged product or order inaccuracies must be brought to our attention within 5 days of receipt of shipment. Please double check your piece counts and number of cartons received before calling our office for claims processing.

Terms

• Minimum Total Order of $350.

• Minimum Order of 144 pieces (across styles) in drinkware.

• Payment Terms: Generally Net 30 days (on approval of trade credit)

• New accounts will require Credit Card information on Shipment. A $20.00 NSF Service Charge is applicable.

 

Shipping

• FOB St. Jacobs, ON via Fed Ex Ground, Canpar or the best carrier for your location.

• Freight charges are prepaid and added to your
invoice.

• Tracking Numbers are provided on the invoice for easy reference.

• Please allow 2-3 weeks for order processing and delivery during our busy season.

Returns

• All sales are final, it is not sold on a “guaranteed sale” basis.

• Our items are not subject to return for credit or exchange without our authorization.

Custom Designs

We have a wide range of products available for custom decoration including company logos and promotional products. Custom import quantities starting as low as 720 pcs/style

 

Please contact us with any questions! 

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